Shipping policy
Order Processing
All orders are processed within 1–3 business days after payment is received.
Orders are not processed or shipped on weekends or public holidays.
Delivery Times
Local Delivery (Auckland Park)
We offer free delivery within the Auckland Park area.
- Estimated delivery time: 1–3 business days
- Faster delivery may be available depending on location and availability
Nationwide Delivery (South Africa)
For all other locations within South Africa:
- Estimated delivery time: 3–5 business days
- Delivery times may vary depending on your location and demand
Shipping Costs
- Free delivery is available for orders within Auckland Park
- Shipping fees for other areas will be applied at checkout as a flat rate
Order Tracking
Tracking information will be provided where available once your order has been shipped.
Please note that tracking updates may take a few days to reflect.
Delays
While we aim to deliver within the estimated timeframes, delays may occur due to:
- High order volumes
- Courier delays
- Incorrect shipping information provided by the customer
Campus Galleries is not responsible for delays caused by external factors beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping details.
If an incorrect address is provided:
- Delivery delays may occur
- Additional charges may apply for re-delivery
Lost or Stolen Packages
Campus Galleries is not responsible for lost or stolen packages once delivery has been confirmed.
If you experience an issue, please contact us and we will assist where possible.
Contact Information
For any shipping-related enquiries, please contact:
Email: info@campusgalleries.com
We aim to respond within 24 hours.